Know your real cost per hour
Add your monthly rent, salaries, electricity, equipment, software and your own fair salary. Divide by the hours you actually treat patients. Many physios find their per-session fee barely covers this. Your clinic reports show how many hours you really treat.
Small and regular is better
A small increase every year feels normal to patients. A big jump after many years feels like a shock. Most patients expect prices to change a little with time.
Tell patients properly
- Put up a notice at reception and on your website or Google profile one month before.
- Say it simply: "From 1 April, our session fee will be ₹X."
- Make sure your front desk says the same thing to everyone.
- Do not over-explain. One honest line is enough.
Be kind to those who need it
You may keep the old fee for senior citizens, or until a patient's current course of treatment finishes. Decide this clearly instead of never changing anything.
Look at the full fee structure
- A longer first assessment with its own fee. See pricing your first consultation.
- Packages for a full course of treatment. See treatment packages.
- Home visit fees that include travel. See pricing home visits.
Change it in your system on the same day
Update the service price in your software so every new bill is correct from the first patient. In Clinidiary you change it once in Settings, and old bills stay as they were. See GST bills.
Frequently asked questions
How often should a physiotherapist increase fees?
Most clinics review fees once a year. Small yearly changes are easier for patients.
Will patients leave if I increase my fees?
A few who chose you only for price may leave. Patients who get results and feel cared for usually stay.
Should I explain why fees are increasing?
A short, honest line is enough. Long explanations sound defensive.