What a program looks like
- A clear plan for a fixed period, say six or eight weeks.
- Short video check-ins every week to review and progress exercises.
- WhatsApp questions answered within a fixed time.
- A final review, in person or on video.
Who it suits
- Post-surgery patients in the middle phase of rehab.
- Athletes and runners returning to sport.
- Patients with long-term problems who need regular motivation.
- Patients who moved to another city but want to continue with you.
Price it as a package
A monthly or program fee is easier for patients than paying per check-in. Say clearly what is included: how many video calls, how fast messages are answered, and what happens if they need an in-person visit. See treatment packages.
Run it without stress
Fix times for check-ins instead of being available all day. Reply to messages once or twice a day. Use templates for common progressions. Book check-ins as video consultations so they appear in your diary with reminders and notes.
Keep it clinical
Screen for red flags, record every contact, and call the patient in when something changes.
Show progress
Patients pay for results they can see. Use simple outcome measures at the start, middle and end. See measuring outcomes.
Frequently asked questions
Will patients pay for remote physio follow-up?
Many will when it is structured and helps them progress.
How often should check-ins be?
Weekly or every two weeks suits most rehab programs.
Should I keep notes of WhatsApp advice?
Yes. Clinical advice by message is part of the patient's record.