← All resources / Messages

Running late: WhatsApp message template

When the practitioner is behind, so the patient can plan.

How to use it: WhatsApp and Email Message Templates for Physiotherapy Clinics

The wording

Hello first name, physio’s first name is running about 15 minutes late today. Sorry for the wait. Your time session is still on.

The highlighted words are filled in for each patient when Clinidiary sends it.

A starting point, not clinical advice. Check that it fits your patients, your practice and the rules where you work before you use it.